We’re aware of an issue affecting new My Account registrations when using a mobile number. We’re working to fix this as quickly as possible. If you’ve already registered for My Account, you can still log in and use your account as normal.
Discover how we've been performing - and what's ahead
Your feedback is shaping real change
Your feedback is shaping real change. Together, we’re improving repairs, speeding up responses, providing clearer information, and introducing new ways to access services.
Read our report to find out what we’ve done well, where we need to do better and our future priorities.