We’re aware of an issue affecting new My Account registrations when using a mobile number. We’re working to fix this as quickly as possible. If you’ve already registered for My Account, you can still log in and use your account as normal.
Anti-social behaviour (ASB) covers a wide range of issues which can cause people significant alarm and distress. That’s why we take anti-social behaviour so seriously.
When our Customer Contact Centre is closed and an emergency repair is needed, we have an out-of-hours service that you can use to get in touch with us.
If someone is threatening, intimidating or insulting you regularly, that's harassment. Harassment is also when someone repeatedly behaves in a way that makes you feel scared or distressed. If you're being harassed by someone in your community or by your partner or ex-partner, report it to us or report it to the police.